Guest Services
Guest Services
Please visit or call the front desk for any questions you may have about our guest services. The front desk can also provide you with campus maps and information about many local services, including restaurants and ATMs, and brochures on some of Southern California’s most popular attractions.
Coffee and Newspapers
We offer a variety of pastries, assorted meats and cheeses, granola, oatmeal, fruit, coffee, tea, and juices In the lobby from 6:30 – 9:30 a.m. Coffee and hot water are available in the lobby 24 hours a day. Several newspapers are provided each morning, including the Los Angeles Times, the Wall Street Journal and the UCLA Daily Bruin.
Check-Out Time
Check out time is 12 p.m. If you need a short extension, please notify the front desk the morning of your departure and we will accommodate your request, if possible. For your convenience, the front desk can also store your luggage until your departure.
Computer Access In Guest Rooms & Business Center | Faxes
Wireless internet is accessible in each guest room and throughout the property. Ethernet and modem ports are located in the base of the desk lamp in your room. Guests may also use the computers and printer in the business center located on the first floor, across from the front desk. The front desk can send and receive faxes at no charge. The fax number for The Inn at UCLA is 310-825-6108.
Convenience Store
There is a convenience store located on the underground level of the Lu Valle Commons eatery across the street from The Inn at UCLA. The store offers a variety of snacks, magazines, office supplies, books, sundries and souvenirs.
Electrical Outlets
The Inn at UCLA uses 110-volt electricity, which is standard in the United States. Travelers from other countries should use an appropriate converter to avoid damaging their electrical appliances.
Hearing Impaired Services and Systems
A variety of visual alert systems and equipment, including a knock alert, TeleCaption decoder, alarm clock, bed vibrator, visual smoke detector, telephone alert unit, TDD text telephone and telephone amplifier are available and can be borrowed from the front desk for the hearing impaired. All televisions have built-in TeleCaption devices.
Laundry and Dry Cleaning
Guests may access a washer and dryer in Room 250, located just outside the elevator on the second level, using a digital mobile app. (Detergent is available free of charge.) Hours are 8 a.m. – 9 p.m. daily. The front desk can supply a list of dry cleaners in nearby Westwood Village.
Local Services
Please see the front desk for information about local restaurants, ATMs and banks, churches, dry cleaners, florists and more.
Mail and Messages
Mail is sent out Monday through Friday from the front desk. You may leave outgoing mail with the front desk staff. Incoming messages and packages will be held at the front desk, and you will be alerted by the red light on your room telephone if you have a message. Simply call the front desk to retrieve your message.
Maintenance for Your Room
Please call or visit the front desk right away if there is a housekeeping or maintenance issue in your room that needs attention.
Parking
Self-parking is available at The Inn at UCLA for a daily fee on a first-come, first-served basis. Additional parking is available one block north of the hotel in Parking Structure 3. Before going to Parking Structure 3, please see the front desk for assistance and directions.
Privacy Policy
If you do not wish to be disturbed by Housekeeping, please place the “Privacy Please” door hanger on your room door.
Restaurants
We encourage you to book a reservation at the award-winning Plateia restaurant, located in the UCLA Luskin Hotel and Conference Center. Breakfast, lunch and dinner are served daily. Off-campus restaurant recommendations are available by contacting the front desk.
Room Amenities
Each guest room has essential toiletries, a hair dryer, iron and ironing board, and AM/FM clock radio. The front desk can provide you with a toothbrush, toothpaste, razor, shaving cream, or sewing kit, if needed.
Safe Deposit Boxes
Safe deposit boxes are available at the front desk, free of charge. Please do not leave valuables in your room, as we cannot be held responsible for loss or theft of personal property. California law pertaining to safe deposit boxes is found on the information card located on the back of your room door.
Safety Escort Service
The UCLA Office of Community Safety offers free safety escorts if you need to walk to the hospital, around campus, or to and from parking areas between dusk and 1 a.m. Please call 310-794-WALK (9255) at least 20 minutes prior to needing an escort. Dial 49255 from your room phone.
No Smoking Policy
UCLA is a tobacco-free campus. Smoking or vaping is not allowed in any facility or space on the campus, including guest rooms or any outdoor areas.
Television
The Inn at UCLA uses the campus cable T.V. system. You may notice that many messages on your television are designed for students and may not pertain to you as a campus visitor. A list of television channels can be found on display in your room.
Vending and Ice Machines
There are vending machines and an ice machine located on the second floor near the elevator.
Wake-Up Calls
If you would like a wake-up call, please contact the front desk.